antivirus management service

What Is Antivirus Management?

Antivirus management (AV management) is a safety-first service provided by professional IT companies. The goal of AV management is to monitor, protect, and safeguard the networks of any given company.

The IT professionals offering management antivirus programs are tasked with updating applications, virus signatures, and their policies, and receiving relevant reports and alerts.

Essentially, hiring a company for AV management means that the hired company is put in charge of everything virus and antivirus related that has to do with your company.

Original source from: PopQuiz MSP 

why you need antivirus management

All System Control

Subscription-based AV services mean that a user is left to simply assume that their software is doing its job. In addition, they can turn their solution on and off as they see fit with no access restrictions and override and uninstall the software whenever they choose, leaving the system vulnerable to attacks.

An antivirus system that is set up by an AV management company is monitored around the clock. Employees of the company utilizing the AV services have their ability to turn off/on anti-virus solutions revoked, eliminating the chances of the anti-virus being compromised.

Quick Response Time

Having a company monitor your antivirus system at all times means that when a problem occurs, it can be dealt with swiftly.

Systems using AV management have high success rates when it comes to warding off potentially catastrophic viruses and malware due to this prompt response time.

Should a virus affect the system, it will still be less damaging than if the system used a traditional AV program, as it will be caught and brought to the managing company’s attention almost instantly.

Protection From Trojan Horses

Trojan Horses are known for their deception. That is, their ability to masquerade as a reputable source in order to infect a system and wreak havoc.

Trojan Horses can be easily downloaded by clicking a link, downloading a file, or opening an infected email without knowing the threat that lies within.

AV management services keep businesses safe from these accidental infections, security breaches, and loss of valuable files.

Bot Protection

Alongside Trojan Horses are bots. Bots, often making themselves known through spam emails, are viruses and malware that send out unauthentic emails from a given company or individual. Their intent is to gain personal information such as credit card numbers and passwords, and/or infect the receiver’s system.

Unfortunately, bots can mean the loss of dozens of customers should they strike. AV management has various ways of preventing and removing bots without any downtime.

What we do

Reporting

We generate accurate reports that are easy-to-read and accessible with a single click of a button.

Antivirus Software

We offer updated antivirus software. This software is responsible for scanning specific files for signs of virus and malware, removing malicious code, and keeping you up to date with the health status of your system. 

24/7 Security

Thanks to our large team, we’re able to offer 24/7, around the clock monitoring. This means that when a problem arises at 3:00 a.m, we’re the first ones to the scene (virtually, of course).

We monitor for breeches insecurity, potentially problematic codes and files, and suspicious activity.

Anti-spyware Software

Spyware is a type of harmful malware that targets devices in an effort to retrieve personal data. We provide high-quality, professional anti-spyware software that effectively removes spyware and prevents it from returning.

Routine Security Scans

We offer more than just daily scans; we also offer scheduled security scans at your request. This ensures that, should you be to feel uneasy, your mind can be put at ease through the conduction of a schedule security scan that can be done at any time of the day or night.

Online Safety Services

Threats can become an issue online and off, which is why we offer online safety services. These services can protect your business from an array of online threats including hackers, viruses, and identity theft.

Efficient Dashboards

To keep tabs on your network, we provide organized dashboards that feature the security levels and setups of each of your devices. This allows us to take immediate action regardless of which device or individual network subdivision is affected.

Why Choose Us?

Highly Responsive

When reaching out to any of our company’s departments, you can expect a timely response regardless of what time or day or night you reach out to us. We quickly respond to emails, phone calls, and walk-ins.

Sound Advice

Due to our extensive knowledge, we’re able to offer sound, business-minded advice. This advice comes from a place of wanting to help each of our clients succeed and is given on a case by case basis after careful deliberation.

Knowledgeable Staff

Our staff are highly knowledgeable and trained in various problem-solving techniques. Each member has undergone rigorous training in both the classroom and in the field, giving them the confidence to effectively troubleshoot and answer customer questions.

Excellent Customer Service

From the moment you make contact with our team, you can count on receiving the highest level of customer service available. Our team members are personable and friendly, with an unprecedented amount of enthusiasm for connecting with both new and old clients.

Should you run into a problem or concern, feel free to give us a call; we’re more than happy to make it right and will continue to work with you until the problem is solved and you can walk away with a smile.

Innovative Solutions

In addition to excellent customer service and solutions that get to the root of the problem, our solutions are innovative and modern. They have been proven to work time and time again and thousands of happy customers.

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