Security System Integration
In past years, the handy integration of security systems proved to be a great reason to have a landline phone or two in the office of home. The phones were able to allow building access, enable various operations, and much more with the push of a button. Until recently, many VoIP didn’t office this service. We’re pleased to say that we do offer this now. We also offer our clients door locking technology, visitor entry, and two-way conversations as well as a variety of other security measures.
These days, data is the lifeblood of many companies. It’s used to improve efficiency and boost productivity and creativity. We offer VoIP services that can be integrated with other software to collect data from voice calls. We can help you collect destinations, cost of calls, and call frequency and quality so that you can use the analyzed data to better your business.
Gone are the days of having to manually screen calls. That is, answering, sending them to voicemail, or placing them on hold. Now, without VoIP services, you can enjoy automatic call screening that won’t take your attention away from important calls. Using our services, you can dedicate a certain period of time where calls will be sent to voicemail or directed to another colleague. You can also choose whose calls to allow to go through during certain times, while any other calls made during this time would be redirected.
On occasion, clients will call in with very complex problems. If this is the case, you can use our unique VoIP “whisper” technology to listen in on your colleague’s calls in order to help them should they need extra information or assistance handling the matter. In doing this, the caller remains unaware of your presence, and you’re able to give advice right then and there or make note of advice to offer after all is said and done.
This service is one of our most innovative. The feature allows you to set up a list of phone numbers that people can reach you on if you’re away from the office. These numbers will ring, either all at once, or in quick succession so that you’re able to take your calls regardless of the device you’re using or location you’re in. This can be combined with our call screening so that only certain people can contact you on
certain numbers and devices.
Although fax is not a universally used concept, it is commonplace in a number of specific markets. We offer VoIP faxing which, until recent times, was unheard of. This service eliminates